Responsible Gaming
At ReelsOn, our primary goal is to provide a safe, fair, and entertaining environment for our Australian players. We are deeply committed to the principles of responsible gaming and believe that online casino entertainment should always be an enjoyable pastime. It’s crucial that play remains a fun activity, managed within a player’s personal limits. We believe that the best entertainment comes from playing within your limits at the ReelsOn AU. This page outlines the tools and resources we provide to support our players in maintaining control and playing responsibly.
Our Commitment to Responsible Play
Our approach to responsible gaming is built on a foundation of player protection and awareness. We strive to create a platform where players are empowered with the necessary information and tools to manage their gameplay. This involves preventing underage access, providing a secure gaming environment, and offering practical features that promote healthy gambling habits. We encourage all players to view gambling as a form of entertainment, not as a source of income.
Tools to Help You Stay in Control
We provide a suite of user-friendly tools directly within your account settings to help you manage your time and spending. We recommend setting these limits before you start playing to ensure a positive experience. You can access and adjust these tools at any time.
- Deposit Limits: Control how much money you can deposit into your account on a daily, weekly, or monthly basis.
- Loss Limits: Set a cap on the maximum amount of money you can lose over a selected period.
- Wager Caps: Limit the total amount of money you can wager during a specific timeframe.
- Session Timers: Receive automatic reminders about the duration of your playing session to help you keep track of time.
- Cooling-Off: Take a short break from gambling, ranging from 24 hours to a few weeks. During this period, you will not be able to make deposits or play.
- Self-Exclusion: If you need a longer break, you can choose to self-exclude for six months or more. This action will block access to your account and stop all marketing communications.
Identifying Problem Gambling
Awareness of your own playing habits is key to responsible gaming. It’s important to reflect on your activity and ask yourself whether you are spending more time or money than intended, borrowing money to gamble, or if gambling is causing stress or negatively impacting your work or relationships. Recognising these signs early is an important step in maintaining control.
Seeking Professional Help in Australia
If you ever feel that your gambling is no longer enjoyable or is becoming difficult to control, professional help is available. There are several confidential organisations across Australia that offer free support and advice. Reaching out is a sign of strength, and these services are there to help.
- Gambling Help Online: 1800 858 858
- Lifeline Australia: 13 11 14
- Gamblers Anonymous Australia
Preventing Underage Gambling
It is strictly illegal for anyone under the age of 18 to create an account or play at ReelsOn. We perform electronic age verification checks on all customers and may request identification documents to confirm. We also encourage parents to use filtering software to prevent minors from accessing online gambling materials. Responsible gaming is a shared responsibility, and for more details about our brand, please read the ReelsOn about us page.