Terms and Conditions
Welcome to ReelsOn. These Terms and Conditions constitute a legally binding agreement between you, the player, and the platform. By creating an account and using any of the services available at the official casino ReelsOn, you acknowledge that you have read, understood, and agree to be bound by these rules. This document outlines your rights and responsibilities, our policies, and the operational framework of our games and services. It is essential that you review these terms carefully before participating in any real-money gameplay.
General Provisions
All players must be at least 18 years of age or the legal age for gambling in their jurisdiction of residence, whichever is higher. By registering an account, you confirm that you meet this age requirement. ReelsOn operates under the regulations of its Curacao licence, which governs our operational standards. We reserve the right to amend these terms and conditions at any time. It is your responsibility to regularly check for updates, and your continued use of the platform after any changes signifies your acceptance of the revised terms.
Player Account Responsibilities
When you register an account, you agree to provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your login credentials, including your email and password, and for all activities that occur under your account. Before your first withdrawal is processed, we are required to conduct a Know Your Customer (KYC) verification process. This involves submitting documents such as a photo ID and proof of address. If you have questions about your account or need assistance, please refer to the ReelsOn contact us page for support channels.
Deposits and Withdrawals
All financial transactions are subject to our payment policies. The minimum deposit and withdrawal amount is $20. Standard withdrawal limits are set at $3,000 per week and $15,000 per month, though these may be adjusted for players with a higher VIP status. Please be aware that according to anti-money laundering regulations, all deposited funds must be wagered at least three times before a withdrawal can be requested; failure to do so may result in fees being applied to the transaction.
Bonus and Promotion Rules
Bonuses and promotions are offered to enhance your gaming experience but are subject to specific conditions to ensure fair play. Unless stated otherwise in a specific promotion’s terms, the following general rules apply:
- Wagering Requirement: All bonus funds and winnings from free spins are subject to a 40x wagering requirement before they can be converted to cash and withdrawn.
- Game Contributions: Wagering contributions vary by game type. Slots typically contribute 100%, while table games like roulette and blackjack contribute 5%. Live casino games do not contribute to wagering requirements.
- Maximum Bet: When playing with an active bonus, the maximum bet permitted is $5 per spin or game round.
- Validity Period: Bonuses are generally valid for 7 days from the moment they are activated. Any unused bonus funds or pending winnings will be forfeited after this period.
Prohibited Activities
To maintain a secure and fair environment for all players, certain activities are strictly prohibited. These include, but are not limited to, opening multiple accounts, engaging in fraudulent or collusive behaviour, using automated bots or software to manipulate game outcomes, and exploiting any software bugs or errors. Any player found to be engaging in such activities will have their account suspended, and any associated winnings will be voided. ReelsOn reserves the right to report any fraudulent activity to the relevant authorities.
Governing Law
These terms and conditions and any disputes arising from them are governed by the laws of Curacao. By using our services, you agree to submit to the exclusive jurisdiction of the courts of Curacao for the resolution of any disputes. We are committed to operating transparently and fairly within this regulatory framework.